Use Case

Dynamic Web Admin Panel for ISP & User Management

Designed the full PostgreSQL database architecture from scratch, then built a multi-tab admin panel centralizing user management, content, transactions, and media for a growing ISP.

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Case Study
Speed Score
Industry
Telecoms & ISP
Platform
Retool
Type
Admin Portal

Business Outcomes

The centralized admin dashboard eliminated the need for manual website edits and disconnected tools.

Reduce the effort required for multiple platforms and developer input is now handled in a single, intuitive interface.

Content updates are now 3x faster, and support response times improved by over 40% thanks to the live toggle and centralized video training access.

Client Intro

Challenges

Managing multiple operational areas (content, users, transactions, media, ads) across disconnected tools

High manual effort required for website updates and administrative tasks

Limited visibility into user engagement and system activity

Need for a secure, centralized backend accessible by internal teams

Solution

We built a centralized, multi-tab admin dashboard using Retool that unified all core administrative functions into a single, secure interface. The system was designed to simplify daily operations, improve visibility across the platform, and give teams full control over content, users, and data from one place.

Centralized admin panel for managing content, users, transactions, and media

Multi-tab interface optimized for clarity and ease of use

Secure, role-based access for internal teams

Real-time visibility into user activity and system data

Reduced operational overhead through streamlined workflows

Technology Stack

Frontend: Retool

Backend: PostgreSQL, internal APIs

Media & Assets: Integrated cloud storage for training videos and ad content

Working with RetoolPro was a remarkable experience. Their expertise in using Retool, our platform of choice for app dashboard development, was clearly demonstrated throughout the collaboration. What stood out was their ability to understand and visualize the structure and functionality of our application, even with minimal direction. In fact, our discussions regarding requirements were quite brief.

Eric Hanson

CEO
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